If you’ve been in a car accident in Sonoma County, then you know it can be scary and overwhelming, so a guide on how to handle it efficiently is vital to save yourself time, money, and peace of mind; while a guide is even more important if this is your first time!

  1. Make sure you move your vehicle to the safest location possible (i.e. out of the way of traffic). Turn on your hazards and proceed to safety. If you can’t operate the vehicle, then attempt to exit the vehicle and walk to the sidewalk or shoulder to protect yourself from more collisions.
  2. Evaluate yourself and any passengers you may have on board for any injuries that must be addressed quickly; this can be done while dialing 911, which is the next step. If necessary and available, ask bystanders for immediate assistance.
  3. Requesting the police (while sometimes required by law) will help deal with any potential claims by having statements documented and reported; this lowers the risk of faulty claims and ensures justice where it is due, even with the tiniest of accidents. This is a good time to inform the operator of any medical emergencies that may be present.
  4. While waiting for the police to arrive, you can exchange insurance information with the other involved drivers, this includes; their full name, insurance company and policy number, driver’s license number, license plate number, the details of their car (model, make, and color), and where the accident took place (the intersection or any landmarks that help specify the location). They should also request all this information from you. To protect your identity, DO NOT allow your license or registration card to be photographed and do not provide your contact information to other drivers, passengers or witnesses.
  5. Once the police arrive on scene, you should document the name and badge number of all officers present, take pictures of any damage done to both cars (from multiple angles), and ask the officer where to go for a copy of the accident report. If possible, request contact information of any witnesses to prevent any issues caused by forgotten information or attempts of foul play.
  6. Once all of this is done, contact your insurance company to file a claim immediately, even if it isn’t your fault. Sometimes the other driver doesn’t file a claim right away (or ever), then it becomes your responsibility to take care of your property. It may be a good idea to call your insurer at the scene to ensure you obtain all the necessary information.

While accidents are stressful situations, not everyone handles them perfectly. The most important thing for you to do is get the other driver’s insurance and contact information, then pictures of the damage if possible, while involving the police tends to prevent blame being put on the wrong person. Everything else typically works itself out. Don’t forget, if you need a tow, we offer free towing in Sonoma County. Call 707-665-9100 for more information.