Whether auto body work is in order due to a car accident, car paint refresh or even commercial repair or repainting, look no further than your local auto body shop for the best in quality work and service.
While dealerships and large corporate chains are an option, nothing compares to the personalized service you get from a local shop.
Here are some benefits to consider when choosing a local auto body shop.
Personalized Service
While large autobody chains may have to hit monthly quotas or deal with higher overhead, local shops focus on personalized customer service and quality. Hitting quotas cannot compare to satisfied customers and the feeling that comes from delivering quality results.
Local shops also tend to be very involved in their community, which goes far beyond vehicle repair.
Taking the time to build relationships within the community to establish solid, trusting ties with their customers simply cannot happen by taking shortcuts or skimping on service.
Instead of just being a number, local shops take the time to forge bonds and build relationships with their customers.
Working with a trusted person at a local auto body shop gives you that unmatched one-on-one experience with folks who really care, listen to your concerns and do their best to make things right.
Local body shops will go that extra mile and not only over-deliver on customer service and results but continue to build their good reputation in the process.
High Quality
Local auto body shops are more likely to repair customer vehicles with OEM (original equipment manufacturer) parts. OEM parts adhere to guidelines in the manufacturer’s warranty. While these parts may cost a little more up-front, they retain a vehicle’s value and optimal performance down the road.
Many times, commercial shops order aftermarket parts that, while acceptable to use in most cases, cannot always deliver on a manufacturers’ guarantee of proper fit or performance for the make and model of your vehicle.
Keeping Costs Low
Local shops don’t have the high corporate expenses that typically come along with a commercial chain.
Insurance company referral fees, higher mark-up prices and labor costs are just some of the reasons why commercial shops consistently have higher overhead costs.
Local auto body shops reinvest profits into equipment and painting technologies that provide an even better experience for their valued customers.
Reputation
Local auto body shops have earned and proven their good reputation in the community by word-of-mouth referrals from satisfied customers.
After putting in years of hard work and sweat over the years with reliable service, high quality results and happy customers, a local shop isn’t going to risk losing it all for higher profits or cheaper parts.
Can-Do Attitude
No one wants to hear that there’s nothing that can be done because it’s not corporate policy, or manager approval is required for what seems like a straightforward issue.
Local auto body shops cut through all that red tape because there is little to no red tape in the first place.
Your issues and questions can be addressed by real people in real time. There’s an attitude of what can we do for you versus there’s nothing we can do.
Local auto body shops go that extra mile for their valued customers.
Wrap Up
As you can see, there are so many benefits of adding a local, community-based auto body shop to your speed dial. From high quality work to trusted professionals to a can-do attitude, it makes sense to support local community-based businesses.
In Sonoma County, call or stop in to Downtown Autobody and discover for yourself the unparalleled difference in quality and service.
